We need to deal better with OEM procedures. There’s a problem in our industry, and it’s that the term “OEM procedures” is in danger of becoming little more than...

How to effectively dispose of EVs and battery systems is a growing concern. In Europe, there is a movement that is looking to push the envelope, not only in...

Resources to prepare students for successful careers. Taking up from where we left off last time, we look at some of the resources and tools that schools and technical...

How different concepts from different countries can be beneficial to your business. In May, I had the opportunity to be a part of the International Round Table (IRT) on...

Helping your employees can be done in a variety of different ways. During the last CCIF meeting held in Halifax back on May 24, I had the opportunity to...

There are many factors to consider when shopping for equipment When it comes to selecting tools and equipment for your shop, any decision to do so cannot be taken...

It is with great sadness that we have lost our dear friend and industry colleague John Norris. John was in the process of working on another column for...

Better efficiencies start with the right people. Any time you’re going to talk about work process improvements or efficiencies, you need to start with human resources. In fact, it’s probably...

Training seasoned technicians should be an integral part of your strategy and process. There is a lot of talk in our industry about hiring the next generation of collision...