Life was simpler before the bureaucrats got involved. When I started my radio show, Dave’s Corner Garage, the concept was that we would become a voice for our industry,...

Helping technicians find what they need, when they need it. In the last decade, vehicles have become more complex to manufacture as well as repair and service. Whether it’s...

We could use a law to allow automotive technicians to pull dangerous vehicles off the road. I just renewed my Journeyman’s Licence(s) for the coming year. As we all...

Harnessing the power of social media can reap big rewards long term. Today, social media has become a staple of communication. It’s something that every business can’t afford to...

Even small month-over-month increases seem to look good nowadays. The global auto market has continued its downward trend. Worldwide sales fell by 6.7% y/y in May, a time when...

How do you manage complicated diagnostic projects and client expectations? All too often I’m introduced to new clients because they’ve had a bad experience with a shop when trying...

Ontario College of Trades fees have been reduced or eliminated altogether. A recent announcement from the Ontario provincial government has been the reduction and/or elimination of annual membership fees...

It’s time to give back to those in need. Let’s face it—we are all busy. There never seems to be enough time to get everything done. The fact is,...

Today’s CRM solutions allow us to create transparency and trust like never before. Customer retention management has become one of the most consistent tools used in the automotive industry...