According to data from Cox Automotive’s latest Q3 2018 Dealer Sentiment Index (CADSI); franchised dealers in the U.S. are still more positive than negative about current market conditions. When...

Volvo Cars has announced that President and Chief Executive Officer Håkan Samuelsson will continue in his role until 2022. In a press release, Volvo Cars said that the “extension...

Work on building the best in-store experience before worrying about how your customers found you in the first place. A couple of years ago I uttered the following statement...

Cox Automotive Canada recently hosted its third Women with Drive initiative, designed to help inspire and support women within the organization and the automotive industry. The third Women with...

Based on data from the Global Automakers of Canada, new vehicle sales in this country continued to tail off for the fifth straight month in July, down 3.6...

An exclusive interview with the Director of Lexus in Canada about the company’s focus on customer service. Jennifer Barron is in it for the long run. For the last...

With reference to the health of Sergio Marchionne, Fiat Chrysler Automobiles issued a statement saying that with “profound sorrow that during the course of this week, unexpected complications...

New global image program updates the look of Mitsubishi stores. Mitsubishi Motor Sales of Canada recently unveiled a new dealer image program, which is part of a global dealer...

Pfaff Automotive Partners announced the acquisition of a Mercedes-Benz dealership in Kitchener-Waterloo, Victoria Star Motors. The dealership, which will be known as Mercedes-Benz Kitchener-Waterloo, has deep roots in its community....