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Automotive News, Expert Advice, and How-tos
Posts by Rob Ingram
Exposing students to technology programs is great, but proper resources are needed to create proper career training. In our industry, there is a lot of discussion…
Delivering Real Proficiency
It’s not just about having efficient technicians in your service bays. Proficiency is a term we often hear when it comes to service bays and shop…
Setting the Right Expectations
Following proper systems and procedures is key to ensuring transparent and long-term relationships with your customers. As Spring approaches and many of us get into tire…
Setting Expectations in an Era of Parts Shortages
Being realistic, both with your customers and your capabilities are key. Many of us are currently experiencing parts shortages. There are some situations where it’s taking…
People and Profits Equal Success
In my previous column, I talked about the importance of increasing awareness of the skilled trades (including automotive service) among young people in school, especially those…
Planting the Seed
Grassroots education is one way of attracting new blood into the automotive repair industry. There is no question that our industry is facing a long-term problem…
Preparing Your Business for EVs
Taking steps now will ensure your business is ready for the battery-electric influx. Like it or not, electric vehicles are coming. Most of the OEMs have…
Ride Control: Education is Key
Ride control can be a lucrative revenue stream for shops, provided it’s explained and serviced the right way. Ride Control has one of the biggest impacts…
Planning for Potential Problems
Preparing for unforeseen circumstances requires having solid plans, procedures and leadership in place. If there is anything the COVID pandemic era has shown us, it’s the…
Is Your Shop Ready? by Rob Ingram
As the economy starts to open up, is your shop prepared for it? Most of us, at least here in Canada, have been enduring the COVID-19…