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2008 ARCHIVES - HUMAN RESOURCES / TRAINING / MANAGEMENT

 

November 20, 2008 

Garage Business
The More Things Change...

 

The auto industry has changed dramatically over the past fifty or sixty years. But as the old saying goes: the more things change, the more they stay the same... [Full story]

 

November 20, 2008 

Today’s Technicians
Your Reality—Today and Tomorrow

   

Compared to 10 years ago, it’s a far different world out there today! I, for one, don’t envy the  technician’s world now. But, can you imagine what the future is going to be like?... [Full story]

 

 

 

 

 

 

 

 

November 20, 2008 

Lindertech 2008
Michele Winn – Amazing Analysis by the Sleuth

Michele Winn  

While several of the trainers at Lindertech North 2008 presented seminars that were heavily technical and to the point, Michele Winn’s presentation blended light-hearted humour... [Full story]

 

 

 

 

 

 

 

 

 

November 5, 2008 

Lindertech 2008
Scot Manna – Cylinder Deactivation Systems
 
Scot Manna  

Scot Manna is both an instructor/trainer and a working technician (owner of his own shop, in fact). His seven ASE qualifications include three Master certifications and two Advanced... [Full story]

 

 

 

 

 

 

 

 

 

November 5, 2008 

Michel Maheux
An Aftermarket Industry Champion
 
Michel Maheux  

Michel Maheux was—at first—interested in forest engineering as a career. His father was in the automotive maintenance business (after working as a railroad mechanic) and Michel finally decided that.... [Full story]

 

 

 

 

 

 

 

 

 

 

 

 

November 5, 2008 

Shop Management
Sell the Job
 

 

The manner in which an independent Service Advisor today greets his customers tells a big tale! If you haven’t taken a page out of the dealership’s Service Advisor’s book...
[Full story]