Management

3M

3M Training Updated for 2014

3M Standard Operating Procedures have been expanded and improved to include the most up-to-date information on processes and techniques. 3M has …

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Benchmarking

Benchmarking: Length of Rental as an Industry KPI

The changing landscape in the collision industry offers the opportunity for success to those who strive to be the best. Insurers and shops alike rely on Key Performance Indicators (KPIs) to measure their results

I-CAR

Two Refinish Courses Launched by I-CAR

I-CAR announced two new courses for refinish technicians: Refinish Materials and Application Blending (REF08e) and Colour Theory, Mixing Toners, and Tinting (REF09) are available now and have replaced

CCIF

The power of working together

“Two heads are better than one” – This saying is such a clichéd chestnut, but even so, it couldn’t be closer to the truth. How about three hundred

Business Activity

Using Budgets to Monitor Your Business Activity

The process of developing a financial budget is an excellent way of engaging the management team into planning for the future and establishing expectations. With some effort it will

CASL

New legislation: Are you still king of the CASL?

This July, Canada’s Anti-Spam Law comes into effect. It will change everything you thought you knew about regulations governing outreach to your customers and prospects. Time to read

FIxAuto

Coming Together: One Brand

As the owner of Fix Auto Canada, I had already been through the process of restructuring many companies and turning them into one organization.  I wanted everyone operating without

Collision Repair Trends

Collision Repair Trends: Some Numbers to Ponder

Recently, the Automotive Aftermarket Industry Association in the United States published a study of Industry Statistics and Analysis on Collision Repair Trends. The 2013 edition included statistics on

Bilingual Training

Bilingual Training: Leave no One Behind

Quebec partnership supports translation of I-CAR courses. Canada has a rich and unique history. The current Canadian landscape is made up of two very different identities — French and

DeVibiss

I-CAR Accredits DeVilbiss SprayMaster Curriculum

  DeVilbiss Automotive Refinishing has been accredited by the Inter-Industry Conference on Auto Collision Repair (I-CAR) as an Industry Training Alliance provider of continuing education to the collision repair