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Social media can provide boutique customer experiences in the age of consolidation. Most of us have a view that big business tends to be faceless and …

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A Decade From Now

How will Canada’s collision repair industry look in 10 years time? It’s impossible to predict the future but I thought it might be interesting to see how Canada’s collision repair

Chapman Auto Body

Chapman Auto Body: The Long Game

A strong focus on training, mentorship and investment has translated to incredible success for CSN — Chapman Auto Body Ltd. It’s a drizzly spring day in Halifax, Nova Scotia,


CIIA Announces September Licensing Courses

In Ontario, Collision Industry Information Assistance (CIIA) has announced four collision trades exam courses in September. These four classes being offered through CIIA are designed to help unlicensed collision


Pfaff Autoworks Hosting Open House

Pfaff Autoworks is hosting an open house at its facility in Vaughan, Ont., on September 24. Taking place from 5.30pm to 8.30 pm at the Pfaff Autoworks location on


Keep the Passion Alive

Passion and Interest often tend to be fundamental foundations to true success. Be passionate about what you do. I can’t tell you the number of times I’ve heard this


I-CAR Launches New Production Management Curriculum

In the U.S., I-CAR has announced a new Production Management curriculum that provides end-to-end instruction designed to drive bottom-line improvements in productivity and profitability throughout the collision-repair process. The


New Ontario Training Standards Now in Force

Recently, the Ontario College of Trades released details of its updated training requirements for three autobody repair trades. Previously, these three trades were grouped together under a single training standard,


Getting Involved

Participating in your local community can pay dividends on many fronts. When you’re running a business or knee-deep in its operational procedures, not only can it be tough to think about strategic

Solera Holdings-Tesla Motors

Tesla names Solera as sole solutions provider for collision repairs

Solera Holdings Inc. recently announced that its collision estimating and customer communication platforms are the sole choice of Tesla Motors for its global certified collision repair centres. Through AudaExplore